We at Air Tutors (collectively with any subsidiaries, "Air Tutors") have created this Privacy Policy to describe our practices regarding information we collect through our web sites, mobile features, applications and any other interactive features or services owned or controlled by Air Tutors that post a link to this Privacy Policy (each, a "Service" and collectively, the "Services"), as well as any information we collect offline and combine in our databases. Certain features discussed in this Privacy Policy may not be offered on each Service at any particular time. Note that we combine the information we collect from you through all of our websites, mobile applications, and other Services.
Note about Children: Our Services are general-audience in nature and are not intended for, marketed to or available to individuals younger than the age of 13, and individuals younger than the age of 13 should not submit personal information to us.
Please read this Privacy Policy to learn more about:
We Fully Describe Our Privacy Practices Below In This Privacy Policy. This Summary Provides An Overview Of Some Important Information Regarding Our Use And Sharing Of Your Information, And Third Parties Who May Serve Advertisements And Who May Set Cookies Or Web Beacons Or Similar Tracking Technologies When You Use The Services, But Please Review Our Full Privacy Policy Before Using Our Services.
We primarily use the information we collect when you use the Services in connection with your relationship with Air Tutors, your use of the Services, and for sending you information from us or on behalf of certain third parties. This includes linking you to other members of the Air Tutors community and, in some cases, may allow you to engage in real-time video- or text-based chat with another community member. It also includes providing offers to you based on information you provide or we collect, or your use of the Services. Please review the "INFORMATION COLLECTION" and "HOW WE USE YOUR INFORMATION" sections of this Privacy Policy for a full description of the information we collect, including Personal Information (as defined below), and how we use that information. Remember that if you create a Profile (as defined below) or participate in community forums and similar features on the Services, your information may be public. Note that we do not share your Personal Information with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances. For more details, please review the section below entitled "Information Sharing."
The Services may collect "Personal Information" (which is information that can be used to identify or contact a specific individual, such as your name and email address), account information (such as a password or other information that helps us confirm that it is you accessing your account) and demographic or other information (such as your school, gender, age or birthdate and zip code and information about your interests and preferences). We will also collect payment information (typically, credit card account information) if you choose to purchase products or services through the Services. Some Services may allow you to use the Service to offer your own products or services for sale (e.g., registering as a tutor on our InstaEDU Service or maintaining an account for your restaurant on our Campus Special Service). If you use the Services for such purposes or in any other manner that may necessitate payment from Air Tutors to you, we may collect additional information from you, such as your Social Security Number or taxpayer identification number, as necessary to facilitate payment and to comply with related legal obligations. Any information combined with Personal Information will be treated as Personal Information.
You may have the opportunity to create a profile, which consists of information about you, which may include Personal Information, photographs, information about your academic and work history, your interests and activities, your use of the Services and other information ("Profile"). Some of the information in your Profile may be visible to third parties or to everyone, depending on the nature of the information and the privacy settings you choose when you sign in and go to your Account on the website or other Services where you created your Profile. Air Tutors may also make the information contained in your Profile accessible through means other than the Air Tutors website (such as through an app or an application programming interface (API)). Your Profile may also be indexed by and displayed by internet search providers when someone searches for your name. Air Tutors does not control how frequently third-party search engines update their indexes; consequently their information may be outdated and still available for a period of time even if you discontinue use of the Service.
Note that in order to provide services and opportunities to you, educational organizations, scholarship providers and other third parties may be able to review certain information in your Profile for some of the Services, whether or not you have limited public access to that information. You may have the opportunity to control whether this information is shared, but some information may be shared automatically -- all as disclosed on the website or other service where you created your Profile. Air Tutors does not share your contact information (email, full postal address or phone number) with those third parties unless you request or agree to that sharing. However, Air Tutors may send you information and offers from third parties and information about the Services, and you may not be able to opt-out from these messages without closing your account.
The Services may provide you the opportunity to participate and post content publicly in forums, through interactive features and through other communication functionality ("Community Forums"). You may choose, through such features or otherwise, to submit or post reviews, problems, suggestions, ideas, solutions, questions, answers, class notes, course outlines, comments, testimonials, feedback, messages, images, videos, text or other material ("User Content"). Your User Content may also be posted in your Profile. In addition, if you choose to submit User Content for review or instruction by another user as part of a tutoring lesson, your User Content may be publicly posted to the Profile of your tutor as part of the tutor's portfolio of work, including any Personal Information you included in the applicable User Content. Please think carefully about what you post and before including Personal Information in your User Content. You may edit or remove your Profile information, but you may not be able to remove answers or postings or other uploaded User Content on some Services. To request removal of content you posted publicly on the Services, contact us via email at [email protected]. We will honor removal requests received from registered users who are minor residents of California, unless otherwise excepted by law, and where otherwise required by law. Other removal requests received, may, in our sole discretion, be honored or refused. In some cases, we may remove only your Personal Information but maintain the rest of your User Content. Note that removal of public postings does not ensure complete or comprehensive removal of the content or information posted.
Note that anything you post to a Community Forum may be public. If you choose to voluntarily disclose Personal Information in your Profile or a Community Forum, that information will be considered public information and the protections of this Privacy Policy will not apply.
In addition, the Services may allow members to communicate and collaborate with each other, including some Services that allow members to engage in one-on-one communication using a video chat or text chat feature. If you create an account, participate in a Community Forum or choose to communicate with others through the Services, certain information about you may be disclosed in connection with your or others' use of the Services, including certain information about you and your network (such as your name and profile photo, the number of your connections, and the names and pictures of your connections). Our servers may record and we may retain records of the content of any such user-to-user communications. We allow other users to use contact information they have about you, such as your email address, to find you, including through contact importers and search, and they may also contact you through the Services.
Third parties may provide us with information about you. For example, if you are on a third party web site, and you opt-in to receive information from us, that third party will forward information about you to us so that we may contact you as requested.
The Services may permit interactions between the Services and a third party web site or service, such as enabling you to "like" a product within our Services or "share" content to other web sites. If you choose to "like" or "share" content or to otherwise post information from or via the Services to a third party web site, feature or application, that information may be publicly displayed, and the third party web site may have access to information about you and your use of our Services. Similarly, if you post information on a third party platform that references Air Tutors or one of the Services, your post may be published on our Services in accordance with terms of that third party. These features may collect your IP address or other Device Identifier, which page you are visiting on our web site, and may set a cookie to enable the third party feature to function properly. Third party features and applications are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
You may also choose to participate in a third party application or feature through our Services (such as logging in through Facebook Connect or otherwise linking the Services with another web site or interactive service) or on a third party web site or service (such as one of our Facebook applications or a similar application or feature on a third party web site or service) through which you allow us to collect (or the third party to share) information about you, including Personal Information. Information about you, including your name and profile photo, may be shown to other users of the Services if you are logged in through the Services or through a third party web site or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. When you choose to participate, you may be opting to link your activity on our Services with that third party web site or service, which may then collect information about your visits to our Services and may publish that activity as you request to your profile or similar feature with that third party (such as if you choose to share a purchase you made on AirTutors.org with your connections on the third party website). In some instances, we may require that you participate in the Services through a third party application or feature and, if you choose not to authorize or use the required third party application or feature, you will not be able to use the applicable Service.
The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party web site and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected.
We also may supplement the information we collect with outside records from third parties in order to provide you with information, services or goods you have requested, to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those other sources with information we collect through the Services. In those cases, we will apply this Privacy Policy to the combined information.
The Services may offer referral features whereby users may use an email tool to invite friends to use the Services using a one-time email. Air Tutors stores this information for the purpose of verification, as well as tracking the success of our referral program. Air Tutors will not use those referred email addresses for any other purpose (unless, of course, the referred user comes to a Service and registers as a user, in which case Air Tutors may use the email address provided by the referred user in accordance with this Privacy Policy). The referred person may contact us via email at [email protected] to request that we remove this information from our active database.
If you purchase a gift certificate for another person, we will ask you for that person's name and email address, as well as for an optional personal message. We will automatically send your friend a one-time email including an invitation to visit the Services as well as their gift code. Air Tutors stores information such as the gift certificate recipient's name and email address for the sole purpose of verification. Air Tutors does not sell or disclose any of this information to any outside sources or parties and collects this information only to maintain records that a gift certificate was purchased and sent to a recipient. Coupons and vouchers are not gift certificates and must be used according to the terms of the voucher or coupon itself or the accompanying materials.
Like other web sites and online services, we and our analytics providers and other third party service providers may automatically collect certain "Usage Information" whenever you access and use the Services, including, without limitation, by viewing information about a course or school, renting a textbook, ordering food, asking or answering questions, viewing another user's Profile, sending a message, searching for a person or information, or by clicking on an advertisement.
Usage Information may include the browser and operating system you are using, the URL or advertisement that referred you to our Services (if applicable), the search terms you entered into a search engine that lead you to our Services (if applicable), all of the areas within our Services that you visit (including information about any ads you may view), and the time of day you used the Services, among other information. We may use Usage Information for a variety of purposes, including to tell you about people or events nearby, to provide special offers, to serve advertisements, to select appropriate content to display to you, and to enhance or otherwise improve the Services and our products.
In addition, we automatically collect your IP address or other unique identifier ("Device Identifier") for any computer, mobile phone or other device (any, a "Device") you may use to access the Services. A Device Identifier is a number that is automatically assigned to your Device used to access a Service, and our servers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the Device used to access a Service. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
Usage Information is collected via tracking technologies, including:
How We Respond To Do Not Track Signals:
Please note that your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites and online service you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Air Tutors does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track", please visit http://www.allaboutdnt.com.
We use information about you, including Personal Information, the information you provide in your Profile, User Content, and Usage Information to: (1) allow you to participate in features we offer or to provide related customer service, including, without limitation, to respond to your questions, complaints or comments; (2) tailor content, recommendations and offers we display to you, both on the Services and elsewhere online; (3) process a transaction you initiate; (4) provide you with information, products, services, or suggestions; (5) send or display to you and others using the Services special offers or advertisements from us, our advertisers, or third-parties; (6) process your registration with our Services, including verifying your e-mail address is active and valid; (7) improve the Services and our products, and for internal business purposes, including the measurement of ad effectiveness; (8) contact you with regard to your use of the Services and, in our discretion, changes to our policies; and (9) permit other Air Tutors users to contact you, and vice versa; (10) to provide you with location features and services (e.g., telling you about local deals and events); and (11) as described in the Privacy Policy and for purposes disclosed at the time you provide your information or otherwise with your consent.
Note that we may create, facilitate or display social advertisements, whereby your name and profile photo may be used to advertise products and services to your network based on your use of the Services and your interactions with Air Tutors and third parties through the Services (a "Social Ad"). If we are utilizing Social Ads on one of our Services, you will be able to opt-out through your account settings for that Service.
Please note that information submitted on the Services via a "Contact Us" or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.
Air Tutors does not share your Personal Information with third parties for their marketing purposes without your consent. Air Tutors may share non-Personal Information, such as aggregate user statistics, demographic information and Usage Information with third parties, including advertisers, content providers, and analytics providers; and third parties may collect non-Personal Information when you visit the Services. We also may share your Personal Information with third parties with your consent, as disclosed at the time you provide us with information, and as described below or otherwise in this Privacy Policy:
Air Tutors works with network advertisers, ad agencies, analytics service providers and other vendors to serve third party advertisements on and through the Services; to provide us with information regarding traffic on the Services, including the pages viewed and the actions users take when visiting the Services; to serve our advertisements on other websites, within mobile apps, and elsewhere online; and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. For example, if you click on a Air Tutors advertisement, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement; likewise, if you click on an ad you see on our Services, our service provider(s) may be able to tell which page you were visiting on our Services and pass that information to the advertiser. The advertisements you see may be served by one or more third parties, who may use information collected over time about your activities on the Services, and other websites and services, to provide you targeted advertising based upon your interests.
Some of the companies who serve these targeted ads participate in a self-regulatory program that allows you to opt-out of having information about you used for this purpose, and you may access that opt-out by clicking emailing us at [email protected]. Please note this does not opt you out of being served advertising. You will continue to receive generic ads while using the Services and elsewhere online. We may share Usage Information about visitors with third party advertising companies, analytics providers and other vendors. Our ad network providers, the advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your online browsing activities. Some of these third parties may collect Personal Information over time when you visit the Services or other web sites and services.
When using the Service, it is forbidden to perform the following actions, which will lead to the irrevocable blocking of the account:
For users found to be violating these Terms, we may immediately and without prior notice deny user access to the Service in part or in whole.
Since it is not always possible to determine the nature and the scope of violations, and we hereby reserve the right to take the final decision.
You hereby represent and warrant that: (i) you agree and oblige to comply with all applicable laws, rules and regulations applicable to the use of the Service; and (ii) you will not use the Service to infringe any intellectual property rights of any third party.
You hereby acknowledge and agree that: (i) you do not acquire any ownership in the intellectual property rights for the Services (collectively, “Air Tutors’s IP”), along with any and all intellectual property rights therein, including but not limiting to, trademarks, service marks, copyrights, database rights and computer code, whether pre-existing or developed during the course of this Agreement (including but not limited to all logic, programming, documentation, computer source and object code, layouts, templates, plans, notes, and the relevant computer code), and that ownership shall remain vested in Air Tutors at all times and that you shall have no right to exploit, copy, amend, add to or otherwise alter any part thereof; and that (ii) Air Tutors’s IP and all additions, modifications or improvements thereof coming into existence during the term hereof and all intellectual property rights derived therefrom are owned or controlled, in their entirety, by Air Tutors
You agree to be identified as a customer of Air Tutors and you agree that Air Tutors may refer to you by name, trade name and trademark, if applicable, and may briefly describe your business in Air Tutors marketing materials and web site. You hereby grant Air Tutors a free, irrevocable, perpetual, world-wide license to use your name and any of your trade names and trademarks solely in connection with the rights granted to Air Tutors pursuant to this marketing section.
Some of Air Tutor’s Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content
When you upload, submit, store, send or receive content to or through our Services, you give Air Tutors (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
If you use the Services through a mobile device or one of our mobile applications, your mobile Device Identifier your mobile carrier, and your physical location may be transmitted to Air Tutors. You agree that Air Tutors may store and use that information for security purposes (for example, for user verification and to ensure that Air Tutors’s APIs are being used appropriately) and, if available, for purposes of assisting you in locating nearby shipping stores, schools, restaurants, or other places of interest. If you wish to no longer allow Air Tutors to track your physical locations you may turn this off within your device settings. You may be able to opt-in to receiving text messages from Air Tutors. You may always opt-out by replying "STOP" to one of the text messages received. You also acknowledge and agree that use of the Services through a mobile device may cause data to be displayed on and through your mobile device which may be viewed by your mobile carrier or other access provider.
Push Notification: We will send you push notifications if you agree to receive them to announce special deals and to send you your itinerary. You may opt-out of receiving these at any time by going to the phone settings and turning them off.
You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging in to your account for that Service and editing or deleting the information. You also may be able to limit the information you receive from us by contacting us at [email protected]. All changes to your email settings and preferences must be made in your account preferences page on the applicable Service or by using the unsubscribe button at the bottom of the Air Tutors email. However, we reserve the right to send you information on our behalf and on behalf of third parties in connection with providing the Services. If you no longer want to receive information from us, you will need to close your account for that Service.
If you wish to close your account with one of our Services, please send your request to [email protected] and we will remove your Personal Information and Profile, if applicable, from the active databases for the Service(s) you request. Please let us know which Service(s) you wish to close and send your request using an email account that you have registered with Air Tutors under your name. You typically will receive a response to a request sent to this account within five business days of our receiving it. Requests to change your email preferences or unsubscribe from all emails may not be made through this email address, but rather must be submitted through one of the channels set out in the previous section.
Even if your account is closed, information may remain in backup records and we may retain certain data if it may be necessary to prevent fraud or future abuse or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery or if required by law. All retained data will continue to be subject to the applicable privacy policy for the Service. Also, if you have posted content on or through the Services, such as in Community Forums, we may not be able to delete it.
Certain content provided through the Services may be hosted and served by third parties, which may include third party widgets (such as those that allow you to "like" or "share" content with third party web sites and online services. In addition, the Services may link to third party web sites or content over which Air Tutors has no control and which are governed by the privacy policies and business practices of those third parties. In addition, third-party partners of Air Tutors from whom your order through the Services may have different privacy policies which apply to such partners use of your information.
Please also note that Air Tutors content and widgets may be included on web pages and web sites that are not associated with us and over which we have no control. These third parties may independently collect data. Air Tutors is not responsible for the privacy practices or business practices of any third party.
We display personal testimonials of satisfied customers on our Services in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via email at [email protected].
Air Tutors takes commercially reasonable security measures to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information such as a credit card number and CCV2 number on our checkout forms, that information is encrypted using secure socket layer (SSL) technology, to help protect the communications between you and our payment partners.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, as in any real-life scenario, we cannot guarantee its absolute security. If you have any questions about security on our Services, you can email us at [email protected].
The Services are operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.
Air Tutors may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.
If you have questions or comments about this privacy policy, please contact us via email at [email protected] or contact us at: 2830 Sebastan Lane Stockton, CA 95212
The TRUSTe program covers only information that is collected through this website, www.AirTutors.org, and through the Air Tutors mobile applications and does not cover information that may be collected through software downloaded from the website and information collected offline.
In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
Pursuant to California Civil Code Section 1798.83, residents of the State of California have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain categories of personal information during the preceding year for the third parties' direct marketing purposes and the categories of personal information the company shares. Alternatively, the law provides that a company that has a privacy policy that provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties' direct marketing purposes may instead provide information on how to exercise that choice. Air Tutors qualifies for the alternative option; it has a comprehensive privacy policy that sets forth that Air Tutors provides you choice prior to sharing your personal information with third parties for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time Air Tutors offers that choice, Air Tutors does not share your information with that identified third party for its direct marketing purposes.
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request via email at [email protected] or write to us at the following mailing address: 2830 Sebastan Lane Stockton, CA 95212. You must put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.